FAQs

Q: When will I get my order?

A:  Normally items that are in stock can take between 3-7 business days after processing. Pre-orders can take up to 14 business days. Contact us if your placing an international order. 

Q: What forms of payment do you accept?

A: We gladly accept Visa, MasterCard & American Express, Discover and PayPal.


Q: Can I exchange or return an item I ordered? 

A: No. All sales are final! Please make sure you have selected your correct size. All of our items are fit to size. 

Q: What if I accidentally list an incorrect address as my shipping address?

A: Please contact us immediately with “WRONG SHIPPING ADDRESS” as the subject line. In the body of your email, please include your name and your “Order Number” with the correct information.

Q: I want to order something, but it’s out of stock! When will you get more products in?


A: Check back for updated stock (we are constantly updating the store) Items in this store tend to sell out quickly.


Q: My card was declined but I still was charged

A: The charge is a pending transaction and will fall off within 2-3 business days. Your credit card company or bank will hold these funds for your own safety.


Q: I have multiple transactions on my bank statement.

A: Multiple transactions usually show on your card because the credit card was declined because of wrong information entered like address, security codes, etc. If you get a confirmation order from our store via email, you got a successful transaction. All other transactions will fall off your back account in about 3 business days.


Q: What do I do if I am having trouble with my cart?

A: Try enabling cookies on your browser.